Are you in need of Infinity repair or maintenance?

Parrotta’s Auto Service is your dealer alternative for all your Infinity needs. Our professional Infinity technicians are here to help. We are a full-service Infinity specialist shop, providing oil change services, inspections, timed mileage services, diagnostics, brakes, suspension, engine, transmission repairs, and much more.

Why choose Parrotta’s Auto Service over your dealership?

  • Convenient Scheduling
  • We also offer personalization services such as custom wheels, tuning services, and shift upgrades
  • Personal Service
  • Save thousands on repairs and maintenance for the life of your car versus the dealership
  • Specialized Infinity Technicians
  • Lower maintenance cost

We know that when you buy an exceptional automobile, like any Infinity car or SUV, you should use an exceptional Infinity service center. We share your enthusiasm for high-end vehicles and we know that your Infinity deserves the care and attention worthy of a high-end performance vehicle. Our staff knows that you’ve invested a great deal into your love for this vehicle.

Our certified technicians not only have experience with Infinity vehicles, they are also fully trained in the use of Infinity-specific specialized equipment and tools that may be necessary to complete a task when servicing your Infinity.

Common Infinity Faults:

Infinity cars can have various issues including, but not limited to:

  • Computer Failure
  • Engine Failure
  • Transmission Failure

The first step in diagnosing an issue is to contact Parrotta’s Auto Service at (413) 786-0959 for a professional and helpful diagnosis. Dashboard display issues typically occur in vehicles over 100,000 miles and cause a darkening of the car's dashboard display. This can cause the most problems in the dark because it makes the dashboard display unreadable, including the odometer, climate controls, and radio.

Transmission Failure: In both the Infinity QX60 and the Infinity Q50, a known issue is transmission failure. Typically happens between 70,000 miles and 90,000 miles at the earliest, often later.

Computer Failure (PCM): This issue typically occurs in the Infinity QX60 around 100,000 miles and higher in the 2005 – 2016 years.

Engine Failure: This is often seen in the Infinity Q50 from 2002 – 2012, around 80,000 miles and higher.

For any further questions about common Infinity issues, feel free to call Parrotta’s Auto Service or stop by to schedule an appointment with our Infinity professionals providing unparalleled customer service and repairs to the car you love. Be sure and check out our blog to learn more about vehicle personalization and how to care for your Infinity.

If the water pump fails, there can be even more damage ahead to the timing belt and other engine internal parts. The timing belt and water pump MUST be inspected regularly. Rubber parts such as the oil filler cap and valve cover gaskets deteriorate after about 120k miles, so they will both begin to leak. If the leaking becomes excessive, the oil will drip onto the exhaust system and create smoke and a potential for fire.


Q50, QX60, QX80, Q60, QX50, and more.

After each visit, we will discuss the future needs of your vehicle to ensure we keep your car running smoothly. We will help you plan for upcoming maintenance so there are no surprises. Give us a call today at our Agawam location. If you are in need of Infinity service in the Agawam area, give us a call or stop by.


Personal driving preferences

Being aware of your personal driving style can help you adjust for better vehicle performance. For example, if you’re an “aggressive” driver who rapidly accelerates, brakes hard or often, and often speeds, your brakes may wear more quickly and your fuel-efficiency might suffer. If you drive more gently by driving the speed limit, accelerating at a slower pace, etc., you’ll experience better fuel efficiency and less wear on components overall. If you often drive on bumpy dirt or rough roads, your suspension might be more likely to wear as compared to smooth roads. Regular maintenance and inspection of components with heavy wear will help extend the life of your vehicle.


Infinity Repair Specialists

Parrotta’s Auto Service has factory access to Infinity parts to make sure that we are only using OE level parts to service your Infinity. We use upgraded parts to prevent you from having the same issue again, like using a water pump with a metal impeller instead of the plastic one your vehicle came with out of the factory. Because of the high level of technicians that we have and the quality of the parts we use, we back up all of our Infinity repairs with a 2 year/ 24,000 mile warranty; two times longer than the Infinity Dealer!

Parrotta’s Auto Service is known for its high level of customer service, beautiful waiting room, clean bathrooms, free Wi-Fi, shuttle service, and our fair prices. We know all of this is very important to you, but we also know how important it is that we fix your Infinity correctly the first time!

Our clients say that they would refer their friends and family to our shop, call to schedule an appointment for Infinity repair today – you will be glad you did! Below is a list of services and repairs we provide to our Infinity customers. Looking for something not listed below? Give us a call at our Agawam location.

Maintenance and Repair Services for Your Ford include:

  • Brake Fluid Exchange
  • Brake Service
  • Clutch Replacement
  • Coolant System
  • Cooling System Fluid Exchange
  • Diagnostics
  • Differential Fluid Exchange
  • Drive Belt Replacement
  • Electrical
  • Emission Systems
  • Engine Control Module Programming
  • Exhaust Systems
  • Filter Replacement
  • Fuel Systems
  • Heating and Air Conditioning System
  • Ignition System
  • Intake Valves
  • Oil Change
  • Power Steering Service
  • Power-Train Control Module Programming
  • Preventative Maintenance
  • Safety Systems
  • Timed Mileage Services
  • Timing Belt
  • Tires
  • Transmission
  • Transmission Fluid Exchange
  • Tuning
  • Vehicle Personalization
  • Wheel Alignment
  • Wiper Blade Replacement

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