Erin (Facebook)

Parrotta’s will now be my go to garage! I have used them previously for my state inspections, but didn’t really have an opportunity to really utilize them until yesterday. I stopped in Monday during my lunch break to get a 2nd opinion on my car. I had received a list of suggestions from the dealership that came with a HEFTY price tag! I walked in and was greeted right away and then asked for a miracle. Christian cracked a smile and then took the time to listen to my situation. I told him I’d drop my car off that night and they could have it Tuesday. By 10:15, I had already received not only a call, but a text from Bruno. Bruno was polite and explained what they found. He was great about giving me updates as well. As the day progressed, it was looking like it wouldn’t be done before they closed, so he asked what I needed from them to make sure I could get home and back to work. I was told Christian could shuttle me back and forth or that they even had a loaner car if I preferred. I was fortunate enough to bring home a company truck for the night. This morning I called on my break to check on things and Bruno said it’s done. He then asked what I needed. The end result was Christian came to pick me up at work and bring me back to my car. I was greeted by Bruno in the parking lot who brought me over to my car and showed me exactly what they did. I went in and settled up with Christian. Let me just say, I have never been this happy to drop about $1200 on my car. The dealership wanted DOUBLE!! From start to finish, I had such a pleasant experience. Thank you Bruno, Christian and crew for all your efforts to give me that miracle! Until we meet again (let’s hope not for some time)